Jill and Jack Have Had an In-Ground Swimming Pool Installed

question 4

Multiple Choice

Jill and Jack have had an in-ground swimming pool installed in their back yard.About one week after the installation,the salesperson that facilitated the installation telephoned and asked if everything about the pool met with their expectations.The salesperson is

• A)conducting a follow-up.
• B)trying to get a repeat order.
• C)prospecting.
• D)overcoming objections.

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Definitions:

Preconventional Moral Reasoning

The first level of Kohlberg's stages of moral development, where individuals' moral reasoning is based on personal interests and the consequences of their actions.

Conventional Moral Reasoning

A stage in moral development where individuals' ethical behavior is guided primarily by societal rules and norms.

Social Conventions

Agreed-upon rules and norms that govern social behavior and interactions among individuals within a society.

School-Age Children

Refers to children who are in the age range typically required to attend primary and secondary school, usually between 5 and 18 years of age.