Chulian and Yan Like to Send E-Mail Back and Forth

question 78

Multiple Choice

Chulian and Yan like to send e-mail back and forth discussing their families and work-related issues.They are engaging in _____ and _____ communication.

• A)informal; written
• B)informal; oral
• C)formal; written
• D)formal; oral

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Definitions:

Abstract Level

The degree to which an idea, statement, or concept is general, non-specific, and divorced from specific instances or practical application.

Value

The importance, worth, or usefulness of something, often guiding principles or standards of behavior for individuals or societies.

Attitude

A settled way of thinking or feeling about something, typically reflected in a person's behavior.

Likert Scale

A psychometric scale commonly used in surveys to measure attitudes or opinions, where respondents indicate their level of agreement or disagreement with a series of statements on a linear scale.