What Is the Implied Service Rate Per Service Counter Employee

question 16

Multiple Choice

What is the implied service rate per service counter employee at an airport automobile rental counter if customer demand is 36 customers per hour, two service counter employees are on duty, and the labor utilization is 75 percent

• A) 18 customers per hour
• B) 26 customers per hour
• C) 20 customers per hour
• D) 24 customers per hour

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