Isa Is Head of Housekeeping Services at the Ashworth Hotel,a

question 38

Multiple Choice

Isa is head of housekeeping services at the Ashworth Hotel,a luxury hotel and resort.Last week,she received 29 customer complaints.A total of 428 guests had stayed in the hotel that week.Given this information,find out the errors per million opportunities.

• A) 400 errors per million opportunities
• B) 23,456 errors per million opportunities
• C) 67,757 errors per million opportunities
• D) 14,758,620 errors per million opportunities

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Definitions:

Superego

In psychoanalytic theory, the part of a person's mind that acts as a self-critical conscience, reflecting social standards learned from parents and teachers.

Collective Unconscious

A concept in analytical psychology, referring to the structures of the unconscious mind shared among beings of the same species.

Individualism

A social theory favoring freedom of action for individuals over collective or state control, emphasizing individual initiative and independence.

Voluntary Emigration

The act of leaving one’s country of origin to settle in another by choice, often for economic, social, or political reasons.