CRM Predicting Technologies Help Organizations Predict Customer Behavior, Such as Which

question 78

True/False

CRM predicting technologies help organizations predict customer behavior, such as which customers are at risk of leaving.

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Definitions:

Supporting Details

Information or evidence provided to explain, clarify, or justify the main points or ideas.

Cause-and-Effect Relationships

Cause-and-effect relationships describe the principle that an action or event (cause) will produce a certain response or outcome (effect) in a predictable manner.

Regression Analysis

A statistical method used to determine the strength and character of the relationship between one dependent variable and one or more independent variables.

Spatial Relationships

The way in which objects or shapes are positioned in relation to each other in space.