What Is a Place Where Customer Service Representatives Answer Customer

question 21

Multiple Choice

What is a place where customer service representatives answer customer inquiries and solve problems, usually by email, chat, or phone?

• A) Contact center
• B) Web-based self-service
• C) Call scripting system
• D) Uplift modeling

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Definitions:

Per Capita GDP

is a measure of the economic output of a country divided by its population, providing an average economic welfare indicator.

Trade Barriers

Measures that governments or public authorities introduce to make imported goods or services less competitive than locally produced goods and services.

Trade Openness

A measure of the extent to which a country allows free trade with other countries, including importing and exporting goods without tariff or non-tariff barriers.

Per Capita GDP

The average economic output per person, calculated by dividing the GDP of a country by its population.