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Which of the Following Processes Focuses on the Entire Customer

question 4

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Which of the following processes focuses on the entire customer order process and operates across functional departments?

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Definitions:

Process Capability Index

A statistical measure that quantifies how well a process can produce output within given specification limits.

Specification Limit

Predetermined bounds within which a product or process’s performance must fall to be considered acceptable, often used in quality control.

Standard Deviation

A statistic that measures the dispersion or spread of a set of numbers.

Process Capability Index

A statistical measure that quantifies how well a process is able to produce output within specified limits.

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