What Is an Organization Performing When It Asks Questions Such

question 3

Multiple Choice

What is an organization performing when it asks questions such as "which customers are at risk of leaving"?

• A) CRM reporting technologies
• B) CRM analyzing technologies
• C) CRM processing technologies
• D) CRM predicting technologies

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Definitions:

Recessive Gene

A genetic trait that is expressed in an organism's phenotype only if two copies of the gene are present, but is masked if a dominant gene is present.

Dominant Gene

A gene that expresses its phenotypic trait even when only one copy is present in the genotype.

Recessive

A genetic term describing an allele that produces its characteristic phenotype only when its paired allele is identical.

Dominant

Pertaining to a trait, allele, or individual that supersedes others in influence, power, or expression in a genetic, social, or hierarchical context.