What Does Business Process Reengineering Involve

question 63

Multiple Choice

What does business process reengineering involve?

• A) Analyzing and redesigning workflow within and between enterprises
• B) Managing information flows between and among activities in a supply chain to maximize total supply chain effectiveness and corporate profitability
• C) Managing all aspects of a customer's relationship with an organization to increase customer loyalty and retention and an organization's profitability
• D) Integrating all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprise-wide information on all business operations

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Definitions:

Computer Competency

The ability to effectively use computer software and hardware to perform various tasks.

Computers

Electronic devices that process, store, and retrieve data, allowing users to perform a wide range of tasks efficiently.

Knowledge Management

The process of creating, sharing, using, and managing the knowledge and information of an organization to enhance its performance and competitiveness.

Performance Deficiency

A shortfall where an individual's or organization's performance fails to meet established standards or expectations.