Examlex
Which of the following can a customer use to contact an organization?
Knowledge
Data and/or information that have been organized and processed to convey understanding, experience, accumulated learning, and expertise as they apply to a current problem or activity.
Wisdom
The capacity to apply knowledge, experience, understanding, and insight in a judicious and practical way to solve problems or make decisions.
Ad Hoc
A term used to describe actions or solutions that are designed for a specific purpose or situation, not intended for general use.
Exception
An event or condition that disrupts the normal flow of a program's execution, often requiring special handling or processing.
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