Which Question Below Represents a CRM Analyzing Technology Question

question 24

Multiple Choice

Which question below represents a CRM analyzing technology question?

• A) Why did sales not meet forecasts?
• B) What customers are at risk of leaving?
• C) What is the total revenue by customer?
• D) All of these

---

Definitions:

Directed Verdict

A ruling by the judge, after the plaintiff has presented her case but before any evidence is put forward by the defendant, in favor of the defendant because the plaintiff has failed to present the minimum amount of evidence necessary to establish his claim.

Jury Selection

The process of choosing jurors from the pool of potential jurors for a trial, through a series of questions and processes intended to ensure an impartial jury.

Breach of Contract

Not living up to a contract's condition, either written or verbal, in the absence of an acceptable legal reason.

Standard of Proof

is the level of certainty and the degree of evidence necessary for a judge or jury to believe a claim or find a defendant guilty in a legal proceeding.