Summarize Why CRM Must Be Embraced on an Enterprise-Wide Level

question 12

Essay

Summarize why CRM must be embraced on an enterprise-wide level, along with the types of things an organization can determine when using a CRM system.

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Definitions:

Contract Law

The branch of law that deals with agreements between parties, their rights, and obligations.

Tort Law

A branch of civil law dealing with situations where someone's wrongful conduct causes harm to another person, entitling the injured person to compensation.

Public Policy

Policy principles and practices considered to be in the interests of the public or the community at large.

Fair Labor Standards Act

U.S. law that establishes minimum wage, overtime pay eligibility, recordkeeping, and child labor standards affecting full-time and part-time workers in the private sector and in federal, state, and local governments.