If Uncertain About Whether to Give Particular Information to a Patient

question 62

Multiple Choice

If uncertain about whether to give particular information to a patient on the telephone, a general principle is to ____.

• A) have the nurse relay the information
• B) document the details of the call, including what you said, in the chart
• C) realize it is appropriate and honest to give information to the patient
• D) have the provider return the patient's call
• E) tell the patient you can't find the requested information

---

Definitions:

Hurdle Rate

The minimum rate of return on an investment required by an investor or manager, used to assess its viability.

Cost Of Capital

The rate of return that a business must achieve to meet the expectations of its investors and creditors, representing the opportunity cost of investing capital in a specific business.

IRR

The Internal Rate of Return; a discount rate that makes the net present value (NPV) of all cash flows from a particular project equal to zero.

Salvage Value

The foreseen market valuation of an asset at the lifespan’s end.