After Speaking with a Patient on the Telephone About a Clinical

question 75

Multiple Choice

After speaking with a patient on the telephone about a clinical issue, a medical assistant must always ____.

• A) meet with the physician to discuss the call
• B) schedule an appointment for the patient
• C) bill the patient for the telephone time
• D) document the conversation in the patient's record
• E) work a little later to make up for lost time

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Definitions:

Moral Standards

Moral standards are principles that govern an individual's behavior or the conducting of an activity, especially regarding right and wrong.