Which of the Following Office Procedures Should Be Followed If

question 73

Multiple Choice

Which of the following office procedures should be followed if the practitioner is not in the office when an emergency phone call comes in?

• A) Make an appointment as soon as possible
• B) Instruct the patient to call another practitioner
• C) Instruct the caller to dial 911 for an ambulance
• D) Take a detailed history of the patient's symptoms
• E) Tell the patient the practitioner will call back as soon as possible