After Speaking with a Patient on the Telephone About a Clinical

question 75

Multiple Choice

After speaking with a patient on the telephone about a clinical issue, a medical assistant must always ____.

• A) meet with the physician to discuss the call
• B) schedule an appointment for the patient
• C) bill the patient for the telephone time
• D) document the conversation in the patient's record
• E) work a little later to make up for lost time

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Definitions:

Illegal Activity

Actions or behaviors that are prohibited by law and subject to criminal penalties or civil liability.

Good Cause

A legally valid reason or justification for an action, often pertaining to decisions in employment or legal proceedings.

Sullivan V. Harnisch

A legal case that addressed issues related to securities fraud and broker-dealer standards of conduct, highlighting the aspects of financial regulation and the obligations of financial professionals towards their clients.

Court of Appeals

An appellate court that hears appeals from lower courts, reviewing their decisions to ensure the law was correctly applied and procedures were followed.