Prior to Completing a Phone Call, You Should Summarize Key

question 63

Short Answer

Prior to completing a phone call, you should summarize key points and make sure the caller ________ the information you provided.

Understand the implications of not correctly matching demand and supply in terms of perishable inventory and unused capacity.

Understand key principles and strategies of aggregate planning.

Recognize various models and approaches used in aggregate planning.

Identify and explain the process and importance of disaggregation in planning.

---

Definitions:

Overhead

Refers to the indirect costs required to operate a business, such as rent, utilities, and administrative expenses, not directly tied to the production process.

Controllable Costs

Expenses that a manager or business can influence or manage through decisions and actions.

Profit Margin

A financial metric indicating the percentage of revenue that exceeds the costs of goods sold, showcasing the profitability of a company.

Investment Center

A division or unit within a company for which the manager has control over costs, revenues, and investments, and is responsible for generating a return on the assets employed.