What Is True of Local Nationals Who Are Hired to Sell

question 29

Multiple Choice

What is true of local nationals who are hired to sell a company's products?

• A) They are not keen on maintaining a cordial relationship at the home office.
• B) They lack the knowledge of local culture and prevalent practices.
• C) They are better able to lead a company through the maze of unfamiliar distribution systems.
• D) They do not communicate with subordinates and customers directly.
• E) They normally work for a foreign company in a third country.

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Definitions:

TQM

Total Quality Management is a management approach focused on long-term success by focusing on customer satisfaction, and involving all members of an organization in improving processes, products, services, and the culture in which they work.

Organizational Change

The process through which organizations transform their structure, strategies, processes, or culture to adapt to changes in the environment.

Reengineering

is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical measures of performance such as cost, quality, service, and speed.

Statistical Process Control

A methodology for monitoring, controlling, and improving a process through statistical analysis.