What Lesson Is the Text Trying to Impart with Its

question 23

Multiple Choice

What lesson is the text trying to impart with its description of Severn Trent Water and its 2008 fraud case?

• A) Leaders with high levels of emotional intelligence can still engage in ethical misconduct.
• B) Even the presence of ethical leadership cannot guarantee a company's overall ethical operation.
• C) Ethical leadership can make radical improvements in a company's performance.
• D) Unethical behavior by employees can sink a company just as easily as unethical behavior by management.

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Definitions:

Mutual Influence

A concept in leadership and organizational behavior that emphasizes the reciprocal effects between leaders and followers, where both parties impact each other's actions and outcomes.

Specified Rewards

Rewards clearly defined and communicated in advance, contingent on the achievement of specific objectives.

Contingent Reward

A leadership strategy where rewards are given based on performance or the achievement of certain criteria.

Annual Performance Reviews

A formal assessment process where an employee's job performance is documented and discussed, often yearly, by supervisors.