You Are a Manager of a Small Lumber Supply Company

question 43

Multiple Choice

You are a manager of a small lumber supply company. One of your employees accepts a gratuity from a customer without being aware that it violates the company code of conduct, but after a review by managerial staff and lawyers, it is determined to have violated the code. What is the first step you should take?

• A) Attempt to return the gratuity to the customer.
• B) Fire the employee.
• C) Ask for confidentiality from the customer.
• D) Revise the code of conduct.

---

Definitions:

Persuade

The act of convincing someone to do or believe something through reasoning or argument.

Opening Statements

Initial remarks made in a formal debate or legal trial, outlining the main points or arguments that will be presented.

Group Dynamics

Group dynamics involve the interactions and behaviors between members within a group, influencing the group’s overall functioning and performance.

Independent Parties

Entities or individuals that operate or function without being influenced or controlled by others.