Chase Files a Complaint with His Local Better Business Bureau

question 24

Multiple Choice

Chase files a complaint with his local Better Business Bureau about an advertisement he feels is misleading and deceptive. The BBB would:

• A)keep a copy of the complaint in the company's file for future use if someone asked about that particular company.
• B)refer the complaint to the National Advertising Division.
• C)refer the complaint to the National Advertising Review Board.
• D)refer the complaint to the Federal Trade Commission.

---

Definitions:

Community workshops

Locally organized group meetings focused on skill-sharing and problem-solving within a community.

Leadership development

Programs or activities designed to enhance individuals' skills, abilities, and knowledge to effectively lead and guide others.

Citizen involvement

The active participation of individuals in the decision-making processes within their community or country.

Governmental control

The methods and strategies used by a government to regulate and direct the economy, public and private institutions, and society.