The Public Relations Department Issues the Following Statement: "Unusual and Unforeseen

question 22

Multiple Choice

The public relations department issues the following statement: "Unusual and unforeseen weather caused this accident. It was beyond our control." The statement is a form of:

• A)expression of innocence.
• B)excuse.
• C)rationalization.
• D)justification.

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Definitions:

Moderate Optimism

An outlook that involves realistic and reasonable positive expectations about future outcomes, balancing hope with practicality.

Inventory

A detailed list of items in stock or possession, often used for assessment or operational purposes.

Domains

Specific areas of interest or activity, especially areas of knowledge or expertise.

Organizational Citizenship

Volunteer actions of employees that contribute to the organization's well-being beyond the scope of their job requirements.