The Two Best General Paths to Improve Your Negotiation Effectiveness

question 6

Multiple Choice

The two best general paths to improve your negotiation effectiveness are:

• A) to follow the model of someone who has negotiated for many years.
• B) to find a book that lists the rules of negotiation.
• C) to learn how to know yourself and others, learn how to assess and understand conflict, learn how to communicate effectively in all contexts, learn principles of persuasion, and learn how to prepare for specific negotiations.
• D) to increase your critical thinking ability and your emotional intelligence.

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Definitions:

Scientific Management

A management theory that examines and combines different work processes to enhance economic effectiveness and increase worker productivity.

Operations Management

The administration of business practices aimed at ensuring maximum efficiency within a company, focusing on managing processes and materials to produce goods and services.

Behavioral

Pertaining to the actions or reactions of persons or organisms in response to external or internal stimuli.

McGregor

Refers to Douglas McGregor's Theory X and Theory Y, which are concepts that describe two contrasting models of workforce motivation and management.