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__________ help link the organization vertically,up and down the organizational hierarchy.
Coherent Messages
Messages that are logically structured and clear, making it easy for the receiver to understand the intended information or instruction.
Reframe
The technique of changing the perspective on a situation, thought, or belief to view it in a more positive or constructive light.
Double-sided Reflection
A therapeutic technique that acknowledges both sides of a client's ambivalence or situation, reflecting conflicting feelings or perspectives.
Closed-ended Response
A type of response that is limited to specific options, typically used in surveys or questionnaires.
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