________ Include the Number of Unique Visitors Participating, the Number

question 29

Multiple Choice

________ include the number of unique visitors participating, the number of links related to the conversation that participants reach during the conversation, the duration between the first and last posts during the conversation, and the average time between posts.

• A) Unique visitors
• B) Interaction rates
• C) Actions taken
• D) Conversation-related measures
• E) Visitors' demographics

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Definitions:

Internet Use

The act of utilizing the global network of computers to access information, communicate, perform tasks, or engage in entertainment.

Business Cycle Management

The practice of adjusting strategies and operations of a company in anticipation of or in response to economic expansions and contractions.

Customer Relationship Management

A strategy for managing a company's interactions with current and potential customers, typically involving the use of technology to organize, automate, and synchronize sales, marketing, customer service, and technical support.

Supply Chain Management

The coordinating and managing of all activities involved in sourcing, procurement, conversion, and logistics management of products.