Jonas Knows the Tagline from the Local Oil Change Vendor

question 77

Multiple Choice

Jonas knows the tagline from the local oil change vendor, which is frequently advertised on the radio station he listens to. However, Jonas does not have a car and is not interested in oil changes. His awareness of the tagline was most likely due to ________.

• A) intentional learning
• B) incidental learning
• C) cognitive learning
• D) negative reinforcement
• E) punishment

---

Definitions:

Performance Evaluation

The systematic process of assessing and documenting an employee's work performance and providing feedback.

Central Tendency Bias

The tendency to rate all objects or individuals as average on a scale, avoiding extreme assessments.

Rater Bias

The tendency of assessors, such as managers or supervisors, to make inaccurate appraisals of others due to personal bias or preconceptions.

Performance Appraisal System

A formal process by which an employee's job performance is assessed, typically involving evaluation against predefined objectives and providing feedback for development.