Examlex
Which of the following is NOT a dimension measured in the SERVQUAL scale?
Procedure-Related Accident
An unintended event or complication directly associated with a medical or surgical treatment or diagnostic procedure.
Restraints
Measures or devices used to limit the movements of individuals or parts of the body, often for safety or medical reasons.
Chemical Restraint
The use of medication to control a person's behavior or restrict their freedom of movement, typically in healthcare settings.
Injury Prevention
Strategies and actions aimed at avoiding accidents or harm to individuals, often involving education, safety equipment, and environmental adjustments.
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