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Marketers of many products such as soup, laundry detergent, beer, and dog food have found that a relatively small group of heavy users accounts for a disproportionately large percentage of the total product usage. Targeting these heavy users specifically is an example of ________.
Dispositional Factors
Internal characteristics or attributes of individuals that influence their behavior and attitudes.
Self-serving Bias
A cognitive bias that leads individuals to attribute their successes to internal factors and their failures to external factors.
Positive Self-image
An individual's perception of themselves in a favorable or uplifting manner, contributing to confidence and self-esteem.
Self-enhancement
A type of motivational process or psychological mechanism whereby individuals perceive or present themselves in a favorable light.
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