Which Is NOT One of the Benefits of Highly Satisfied

question 62

Multiple Choice

Which is NOT one of the benefits of highly satisfied customers?

• A) They keep purchasing the same products.
• B) They provide word-of-mouth to others.
• C) They become customers for life.
• D) They switch to competitors if offered a somewhat lower price.
• E) They repeatedly buy the same brand.

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Definitions:

Square Feet

A unit of area measurement equivalent to a square measuring one foot on each side, commonly used in measuring real estate and building spaces.

Indirect Expenses

Costs that are not directly attributable to a specific product or service but are necessary for the overall operation of a business, such as utilities, rent, and administrative salaries.

Gross Sales

Gross sales represent the total sales revenue of a company, without deducting any sales returns, allowances, or discounts.

Direct Expense

Expenses that can be directly tied to the production or sale of specific goods or services.