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Benchmarking Is an Analytical Tool Used to Determine Whether a Firm's

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True/False

Benchmarking is an analytical tool used to determine whether a firm's value chain activities are competitive compared to rivals.


Definitions:

Fantasy

An imaginative or fanciful work, especially one that is very far removed from reality.

Overcompensation

An excessive response or behavior in an attempt to correct a perceived weakness or fault.

General Adaptation Syndrome

A three-stage response model describing the physiological changes the body goes through under stress: alarm, resistance, and exhaustion.

Resistance

The act of opposing or withstanding; in psychology, it refers to the opposition against the uncovering of unconscious material or changing behaviors.

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