Personalized Service

question 24

Multiple Choice

Personalized service

• A) does not require trained employees.
• B) is more consistent than standardized service.
• C) increases the consistency of service quality.
• D) is based on establishing a set of rules for providing service.
• E) depends on the judgment and capability of service providers.

---

Definitions:

Public Health Clinic

A medical facility offering community healthcare services, often at reduced costs or for free.

Level Material Use

A strategy in operations management aimed at maintaining a consistent use of materials over time to achieve smooth production flow.

Facilities

Buildings, equipment, services, and installations needed for the smooth operation of an organization or for performing a specific activity.

Input-Output Control

A method of managing and regulating the flow of materials and products in a production process, from initial input to final output.