Knowledge of Results

question 51

Multiple Choice

Knowledge of results:

• A)captures the degree to which employees feel that they are key drivers of the quality of the unit's work.
• B)reflects the extent to which employees know how well (or how poorly)they are doing.
• C)reflects the degree to which work tasks are viewed as something that "counts" in the employee's system of philosophies.
• D)captures the degree to which employees feel like their efforts do not really matter,because work outcomes are dictated by effective procedures.
• E)reflects that trivial tasks tend to be less satisfying than tasks that make employees feel like they're aiding the organization in some meaningful way.