The First Step in the Sales Process Is To

question 105

Multiple Choice

The first step in the sales process is to:

• A) determine the potential customers.
• B) identify the prospective customers.
• C) advertise the product.
• D) approach the potential customer.

---

Definitions:

Voice Mail Message

An audio message left by a caller when the recipient is unavailable to answer the phone, often containing information or a return request.

Professional Articulation

The skill of expressing oneself clearly and effectively in a business or professional context.

Interview-preparation Techniques

Strategies and practices one uses to ready themselves for job interviews, including researching the company, practicing responses, and dressing appropriately.

Professional Attire

Clothing that meets the standards and expectations of a professional setting, emphasizing neatness and conservativeness.