A Service Encounter Is a Point at Which a Consumer

question 57

True/False

A service encounter is a point at which a consumer interacts with a service provider.

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Definitions:

Prefix

A group of letters placed before a word to modify its meaning or to form a new word.

Occlusion

The blockage or closure of a blood vessel or hollow organ, often leading to reduced flow or function.

Closing

The act or process of bringing something to an end or sealing off an entrance or passage.

Closed

Pertaining to a system, situation, or condition where no transfer or exchange with the external environment occurs; often used to describe wounds or spaces that are sealed off from the external environment.