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_____ Involves Measuring Quality by Comparing Performance Against an External

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_____ involves measuring quality by comparing performance against an external industry leaders or competitor firm.


Definitions:

Formal Statement

An official or structured declaration of facts, principles, or intentions.

Ethical Business Attitudes

The demonstration of moral principles and values by businesses in their decision-making processes.

Code of Ethics

A set of principles designed to guide the professional conduct of members within an organization or profession.

Political Parties

Organizations that represent specific political ideals and aim to gain power through elections to influence public policy.

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