Define Service Quality. Describe Its Five Variables

question 133

Essay

Define service quality. Describe its five variables.

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Definitions:

Low-credit-risk Company

A company deemed to have a minimal risk of defaulting on its debt obligations, often due to strong financial health and stability.

Operating Cash Flows

Cash generated from the core business activities of a company, excluding investing and financing activities.

Cash Flows

Financial statement entries that represent the net amount of cash and cash equivalents being transferred into and out of a business.

Credit Evaluations

Assessments conducted to determine the creditworthiness of individuals or entities, analyzing their ability to repay debts based on past and current financial activity.