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Define Total Quality Management (TQM) and ISO 9001:2008

question 62

Essay

Define Total Quality Management (TQM) and ISO 9001:2008. Give examples of some companies that you know of as certified by ISO.

Understand the concept of normal and inferior goods, including how changes in income affect the demand for these goods.
Understand the concept of price elasticity of demand and how to calculate it using the midpoint method.
Recognize the relationship between price changes and total revenue, especially in terms of elasticity.
Understand the income elasticity of demand and how it differs from price elasticity.

Definitions:

Pure Monopolists

Entities that entirely dominate an industry or sector, with no competition due to unique products, control of resources, or significant barriers to entry.

Price Takers

Entities in a market that accept the prevailing prices for its goods or services, having no power to influence the market price.

Demand Curves

A graphical representation of the relationship between the price of a good and the quantity demanded by consumers, typically downward sloping, indicating that demand decreases as price increases.

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