Virtually All Firms Would Claim That Quality Is of Primary

question 99

Multiple Choice

Virtually all firms would claim that quality is of primary importance. However, not all firms can offer evidence of their quality. Therefore, provide assurance of quality standards, an international quality certification process has been established. Companies that meet this standard can show they have met:

• A) ISO 9001 certification.
• B) IQM (International Quality Measurement).
• C) World Quality Certification.
• D) RIMS (Recognized International Management Standards.

---

Definitions:

Profit Margin

A financial metric indicating the percentage of revenue that remains as profit after all expenses are deducted.

DuPont Formula

A method of performance measurement that breaks down return on equity into three component parts.

Investment Turnover

A measure of a company's efficiency in using its invested capital to generate revenues, often calculated as sales divided by the average invested capital.

Invested Assets

Assets that have been contributed or used by investors in the hope of generating future returns, often through interest, dividends, or appreciation in value.