Virtually All Firms Would Claim That Quality Is of Primary

question 99

Multiple Choice

Virtually all firms would claim that quality is of primary importance. However, not all firms can offer evidence of their quality. Therefore, provide assurance of quality standards, an international quality certification process has been established. Companies that meet this standard can show they have met:

• A) ISO 9001 certification.
• B) IQM (International Quality Measurement).
• C) World Quality Certification.
• D) RIMS (Recognized International Management Standards.

---

Definitions:

Self-Restraint

The ability to control one's emotions, desires, or actions through one's own will, often viewed as a virtue or personal discipline.

Ku Klux Klan-Style

Descriptive of the ideologies, symbols, or methods associated with the Ku Klux Klan, a historically racist and extremist organization in the United States.

Deindividuation

Deindividuation is a psychological state where an individual loses self-awareness and a sense of individuality, often resulting in uninhibited and impulsive behavior, usually in group settings.

Social Facilitation

The enhancement of performance when in the presence of others, as opposed to being alone.