Carlita Works for Dell Computers in Their Outbound Call Center

question 11

Multiple Choice

Carlita works for Dell Computers in their outbound call center as an inside sales representative. She primarily focuses on small businesses - those with fewer than 10 employees. Based on Carlita's customers, what type of segmentation is Dell using?

• A) Demographic
• B) Customer-based
• C) End-use application
• D) Purchase category

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Definitions:

Layout

The arrangement of visual elements in a document, webpage, or graphical user interface.

Control Layout

The arrangement and organization of visual elements, such as buttons and inputs, on a user interface or document.

Arrange Tab

A feature in graphical and document editing software that allows users to organize elements on a page, such as aligning or distributing objects.

Stacked Button

Buttons arranged in a vertical stack in a user interface, each typically performing a different action.