You Are Embarrassed to Admit It, but You Sent Out

question 67

Multiple Choice

You are embarrassed to admit it, but you sent out the wrong information to customers who requested the price of a new product. What is the first step you should take?

• A) Acknowledge your error in pricing information.
• B) Ignore your error unless a customer challenges the pricing information.
• C) Communicate with the customers who received the wrong pricing information.
• D) Send corrected information to customers who received the wrong pricing information.

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Definitions:

Stratified Society

A society that is divided into layers, or strata, based on socioeconomic status, race, or other distinguishing factors.

Cultural Link

A connection between or among different cultures, often through shared practices, values, or symbols that foster understanding and exchange.

China

A country located in East Asia, with one of the world's earliest civilizations and a rich history extending over thousands of years.

Korea

A country in East Asia, located on the Korean Peninsula, known for its rich history and significant cultural heritage, including art, music, and cuisine.