Odyssey Is a Website Where the Host Regularly Posts Photos

question 9

Multiple Choice

Odyssey is a website where the host regularly posts photos and articles on his favorite travel destinations and his experiences therein. Users of the site are allowed to respond or post comments on these articles. Odyssey is an example of a _____.

• A) blogging site
• B) social news site
• C) database
• D) bookmarking site

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Definitions:

Continuous Improvement

An unceasing initiative aimed at elevating products, services, or processes by implementing small-scale and revolutionary improvements.

Service Recovery

Training and empowering frontline workers to solve a problem immediately.

Kaizen

A Japanese business philosophy of continuous improvement of working practices, personal efficiency, etc.

Empowering

The act of giving individuals or teams more authority and responsibility, enabling them to make decisions and contribute to organizational goals.