During a Community Meeting, a Patient Reacts Negatively About Having

question 22

Multiple Choice

During a community meeting, a patient reacts negatively about having only two patient-accessible phones on the unit.Many other patients join in, all talking at the same time.The nurse requests that only one person talk at a time.The nurse's request seeks to maintain what characteristic of a therapeutic environment?

• A) Norms
• B) Safety
• C) Balance
• D) Structure

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Definitions:

Grievance Procedure

A formalized process through which employees can report complaints or disputes to be investigated and resolved by the organization, often related to workplace policies or treatment.

Bargaining Agreement

A legally binding contract between an employer and a union representing the employees, outlining wages, hours, and working conditions.

Mediation

The use of an impartial neutral to reach a compromise decision in employment disputes.

Binding Recommendations

Recommendations that are obligatory and must be followed or implemented.