Which of the Following Measures Would Be Least Likely to Be

question 12

Multiple Choice

Which of the following measures would be least likely to be included in a balanced scorecard's learning and growth perspective?

• A) Average training cost per employee
• B) Percent of revenue from new products
• C) Number of patent applications for new products
• D) Rank in customer surveys

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Definitions:

Milgram Experiment

A psychological experiment conducted by Stanley Milgram in the 1960s to study obedience to authority, where participants were instructed to administer electric shocks to another person.

Stanford University Prison Experiment

A psychological study conducted by Philip Zimbardo in 1971 at Stanford University, where students were assigned roles of prisoners and guards to explore the effects of perceived power.

Generalization

Drawing a conclusion about a certain characteristic of a population based on a sample from it.

Logical Support

The provision of reasons or evidence to justify a claim or argument.