The First Step in the Strategic Training and Development Process

question 57

True/False

The first step in the strategic training and development process is to identify metrics to determine if training will be successful.

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Definitions:

Ury

A reference to William Ury, a co-founder of Harvard's Program on Negotiation and a noted author on the topic of conflict resolution.

Negotiation Style

The manner or approach a person uses when trying to reach an agreement or compromise.

Broader Application

The wider or more general use, relevance, or implementation of a concept, tool, or strategy beyond its original context.

Integrative Negotiating

A negotiating strategy focusing on mutual gain and collaborative outcomes rather than competitive stances.