Which of the Following Is Not a Criterion for the Baldrige

question 64

Multiple Choice

Which of the following is not a criterion for the Baldrige Award?

• A) Strategic planning
• B) Workforce focus
• C) Legal compliance
• D) Customer focus

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Definitions:

Shaping

A method of operant conditioning by which successive approximations of a desired behavior are reinforced until the exact behavior is achieved.

Reinforcement

In psychology, a process by which a behavior is strengthened or increased, often through rewards or positive outcomes, following its occurrence.

Empirical Approach

A method of inquiry that relies on observation, experimentation, and evidence rather than theory alone.

Behavior Therapists

Professionals who specialize in therapy that focuses on changing negative behaviors into positive ones through conditioning and other behavioral techniques.