Ritzer Argues That All Aspects of Our World Are Being

question 17

Multiple Choice

Ritzer argues that all aspects of our world are being rationalized through McDonaldization via four major mechanisms.One of those is the process of 'predictability',which of the following is an example such a mechanism?

• A)using an explicitly stated and pre-programmed script so staff can quickly deal with customers
• B)ensuring means of production - from produce through to staff - are of a minimal cost
• C)using standardized procedures and machinery to produce standardized products and services so customers know what they are going to get irrespective of where or when they buy it
• D)ensuring everyone wears the uniform,smiles at the customer and is extensively trained to ensure they stick to the pre-programmed script

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Definitions:

Conventional Values

Traditional beliefs or norms that are widely accepted within a society or among members of a particular group.

Recognized Authority

An individual or institution regarded as being knowledgeable or having official power in a particular field.

External Locus

A psychological perspective where an individual believes that control over their life events and outcomes lies outside themselves.

Control Fate

The concept of having influence or control over the outcomes of one's actions or the direction of events in one's life or environment.