________ Occurs When a Company Compares Its Current Performance Against

question 182

Multiple Choice

________ occurs when a company compares its current performance against its own past performance, while ________ occurs when a company compares its current performance against the performance of its competitors.

• A) Internal productivity; external productivity
• B) Internal benchmarking; external benchmarking
• C) Internal benchmarking; getting close to the customer
• D) Statistical process control; external productivity
• E) Internal quality/cost study; external quality/cost study

Identify businesses and sectors that have significantly benefited from analytics and big data.

Understand the impact of low-cost information technology and social media on the growth of crowdsourcing.

Grasp the concept of analytics in finding meaningful patterns within large datasets.

Recognize the relationship between analytics, big data, and evidence-based management.

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Definitions:

Service-Dominated Economy

An economy primarily focused on the provision of services rather than goods production.

American Business

Refers to the commercial activities, practices, and standards primarily associated with companies operating in the United States.

Self-Definition

The way in which an individual perceives, defines, and expresses their own identity and personality.

Values Conflict

A values conflict occurs when there are differing beliefs, norms, or values between individuals or groups, leading to disagreement or tension.