Examlex
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Lifetime Value
The total revenue a business can expect from a single customer throughout the duration of their relationship.
Customer Equity
The total combined customer lifetime values of all the company’s customers, representing the financial value of the customer base.
Customer Service Strategy
A plan designed to improve how a business interacts with its customers, aiming to enhance satisfaction and loyalty.
Order Cycle
The sequence of events from the moment a customer places an order to the delivery of the product or service.
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