When You Are Creating Content That Will Be Engaging to Your

question 13

True/False

When you are creating content that will be engaging to your customers,a good rule of thumb is that 10% or less of your content should be about you (or the "face" of your company)and 90% should be about your customers.

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Definitions:

Obvious Features

Characteristics or aspects of an object or situation that are easily perceived or understood without need for detailed explanation.

Motivation

The reason or reasons one has for acting or behaving in a particular way; the drive to achieve goals.

Performance

A measure of how well an individual, group, or system operates or accomplishes a given task or objective.

Reward

A reward is a benefit, often in the form of goods, services, or recognition, given in response to one's actions, achievements, or behavior as an incentive or acknowledgment.